DE (302) 738-4849

MD (410) 398-2248

Fax (410) 398-2240

 

info@1touchsolutions.net

 

17 Marie Lane, Elkton, MD 21921

1-Touch Solutions believes that our clients come first. Our promise is to provide each client with the highest level of premier, quality service and support. We hold the highest respect for our clients and believe that it is our privilege to have the opportunity to service all their business needs. Let 1-Touch Solutions be your single source provider for all of your voice and data requirements…We truly are “Telecommunications made easy.”

Services & Products

Services Provided:

 

  • Consultative solutions
  • Contract negotiations
  • Bill analysis/review
  • Maintenance Contracts
  • Dedicated provisioning/implementation team
  • On-going proactive account management
  • One point of contact for account support
  • Billing resolution and service escalation

Products Provided:

 

  • End to end solutions for VoIP
  • Digital T-1 & PRI, Integrated & Dynamic
  • SIP Trunks
  • Point to Point & MPLS
  • Internet Access
  • Local/Data/Long Distance Services
  • Cloud-Based Solutions
  • Cellular/Wireless Services

Voice & Data Cabling

Horizontal Station Cabling

 

  • Pathway Installation (Cable Tray, J-Hooks and Fire Rated Penetrations)
  • UTP Cable Installation (Category 3, 5e, 6 and 6e)
  • STP Cable Installation (Category 5e, 6 and 6e)
  • Coaxial Cabling (RG-6, RG-58 and RG-11)
  • Closet Terminations (Flat and Angled Patch Panels, 110, S210, BIX and Krone Wiring Blocks)
  • Station Terminations (Jack Modules – Category 3, 5e, 6 and 6e)
  • Cable Testing & Labeling

Copper Backbone Cabling

 

  • Pathway Installation (Cable Tray, J-Hooks and Fire Rated Penetrations)
  • Multi-Pair Cable Installation (25-Pair to 1,800-Pair)
  • Cable Terminations (66-Blocks, 110, BIX and Krone Wiring Blocks)
  • Splicing (Straight and Half-Tapped)
  • Cable Testing for Shorts, Opens and Grounds
  • Cable Labeling

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Telephone (Digital/VOIP) Systems & Voice Mail Systems

1-Touch Solutions has strategically partnered with the best telephone and voice mail system vendors in the industry. Our partners can provide you with leading technology from top notch system manufactures. Some of these manufacturers include NEC, Lucent/Avaya, Zolyts, ESI, Comdial, Vertical, Nortel, Toshiba, Merlin and many others. We are here to support you 24/7, 7 days a week, 365 days a year, providing best in class client support. No matter how small or large your needs are 1-Touch Solutions will provide customized solutions to meet your individual needs.

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1-Touch Solutions partnered with the best Cloud-based providers in the industry. Some of these Cloud-based providers include Momentum, Netcarrier, XTEL, Nextiva, LSI, Comcast and many others. When considering Cloud-based VOIP solutions, a number of factors should be considered. The first consideration is to replace the switches with another premise-based solution or go with a Cloud-based solution that provides a flexible and highly scalable telecommunications solution for enterprise industry and call centers. With a Cloud-based VOIP Web Portal, you can have the control of your organization’s telecommunications in your hands.

 

Here are some of the advantages of putting your telephone in the cloud:

Scalability, Features, Control, Ease of Management, Enhanced Disaster Recovery Capabilities, Low Start-Up Costs, Unified Platform, Consolidated Billing

Cloud-Based Services

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1-Touch Solutions specializes in SAVING money on your WIRELESS COMMUNICATIONS. We want to maximize your wireless/mobile phones/text message/e-mail transmissions. We will review your bills/calling patterns and help determine the best plan to fit your business needs. We will recommend the best solution and cost efficiency plans which will allow your company to grow without over-paying or wasting valuable wireless minutes. We can even improve your cell phone signal requirements based on various cellular providers and footprints available to you. Some of our preferred partners include VERIZON Wireless, Sprint, AT&T and T-Mobile. They offer the latest technology in Cell phones, Smart phones, Blackberries, Air Cards, etc.

Cellular/Wireless Services

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Website Design and Development

1-Touch Solutions provides top quality website design and development through a partnership which has been providing a wide range of web-based solutions for companies of all sizes. Services include, full website design and development, html email campaigns, banner advertising, multimedia presentations, micro-site design and development, electronic invites, and all other web-based services. For examples of work, please call anytime.

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1-Touch Solutions has strategically partnered with area leaders in IT Network support and service. Our partners can provide you with the skills necessary in today’s industry to provide you with secure, efficient, and quality network infrastructure. Our partners work with leading manufacturers including Cisco, 3Com, Linksys, Netgear, Sonic Wall, Dell, HP and more.

 

In addition, you receive consultative care regarding service level expectation setting. 1-Touch Solutions unites the best of both worlds with leading service providers like Verizon, Netcarrier, LSI, Comcast, Momentum and Nextiva; as well as other local and national service providers with the legendary value and personalized service of 1-Touch Solutions. Click here for a full list of providers. The economic timing is ideal to re-evaluate your communications infrastructure and investments. Empower your business goals with 1-Touch Solutions.

IT—Network Support

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DE (302) 738-4849          MD (410) 398-2248          Fax (410) 398-2240          info@1touchsolutions.net

17 Marie Lane, Elkton, MD 21921